Refund Policy

Customer satisfaction is important to us. Due to the nature of skincare products, we follow strict hygiene and safety standards.

Refund Eligibility

  • Items must be unused, unopened, and in original packaging

  • Requests must be made within 7 days of delivery

  • Proof of purchase is required

Non-Refundable Items

  • Opened or used products

  • Sale or promotional items

Approved refunds will be processed to the original payment method within 7–10 business days.